Coopersville Reformed Church

Privacy Policy

Coopersville Reformed Church
Effective Date: May 6, 2025

Coopersville Reformed Church (“we,” “our,” or “the Church”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information across our ministries, website, mobile communications, and physical locations.

1. Information We Collect

We collect information to support our ministry operations, provide services, and communicate effectively. This includes:

  • Personal Identifiers: Name, address, email, phone number, and date of birth
  • Family and Household Data: Names and ages of family members, emergency contacts, medical/allergy info for children and youth
  • Communication Preferences: Subscription choices and interaction logs
  • Financial Data: Donation amounts, payment methods (securely processed by third-party platforms), and giving history
  • Digital Information: IP address, browser/device type, and interaction data collected via cookies and analytics tools
  • Ministry Participation Data: Attendance records, volunteer applications, background check confirmations, and event registration history
  • Media: Photos, audio, or video taken during church services and events

2. How We Use Your Information

We use your personal information to:

  • Administer ministry programs, groups, and events
  • Communicate updates, service opportunities, and pastoral care
  • Send newsletters, devotionals, or alerts based on your preferences
  • Maintain accurate financial and giving records
  • Conduct safety screenings and volunteer vetting
  • Respond to inquiries and fulfill service or event registrations
  • Improve our website, communication tools, and outreach effectiveness

3. Consent and Legal Basis

We process personal information based on:

  • Your consent (e.g., opting into communication or completing a form)
  • Legal obligations (e.g., financial recordkeeping)
  • Legitimate church interests (e.g., communicating with members)
  • Contractual necessity (e.g., registering for events or services)

4. Text, Email & Phone Communication

By providing your contact info, you agree to receive ministry-related messages. You can opt out at any time:

  • Text: Reply "STOP"
  • Email: Click "Unsubscribe" link
  • Phone/email: Contact us directly

5. Donor Privacy

We respect donor confidentiality. Donation records are used solely for internal accounting and IRS reporting. We do not publish donor names or contribution amounts without consent.

6. Children & Youth Privacy

Children's data is collected only with parental/guardian consent and is used strictly for participation in church programs. We never display a child's personal info online or in public materials without permission.

7. Volunteers & Staff

Volunteers and staff with access to sensitive data are required to sign confidentiality agreements and complete background checks where applicable. Breach of trust may result in termination of service.

8. Website, Cookies, & Analytics

We use cookies and analytics (e.g., Google Analytics) to understand website usage. This helps us improve our digital tools. You can disable cookies via your browser settings. We do not track users across websites.

9. Photography & Media Use

We may use photos and videos taken during services and events for promotional or ministry use (e.g., website, social media). Let us know if you prefer not to be included, and we will respect your request when feasible.

10. Data Sharing & Third Parties

We do not sell or rent personal information. We may share limited data with trusted service providers (e.g., church management systems, giving platforms) solely to support ministry operations. These providers are required to maintain confidentiality and security.

11. Data Retention

We retain information only as long as necessary. Typical retention includes:

  • Donations: 7 years (tax compliance)
  • Membership/volunteer records: Duration of involvement + 1 year
  • Children's program data: Until no longer participating

12. Data Security

We implement reasonable technical and organizational measures to protect your data. These include encryption, access controls, and secure platforms for financial transactions and sensitive records.

13. Your Rights

You have the right to:

  • Request access to your data
  • Correct or update your information
  • Withdraw consent or opt out of communications
  • Request deletion of personal information (subject to legal obligations)

To exercise these rights, contact us at:

  • 📞 (616) 837-8949
  • 📧 [email protected]
  • 📍 423 W. Randall Street, Coopersville, MI 49404

14. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in law, best practices, or ministry operations. The latest version will always be available on our website.

15. Contact Us

Questions or concerns? Please reach out:

Coopersville Reformed Church
423 W. Randall Street
Coopersville, MI 49404
📞 (616) 837-8949
📧 [email protected]
🌐 coopersvillereformed.com